Frequently Asked Questions

Answers to all your questions about korkya

From opening an account to withdrawing money, bonuses, and gaming — find detailed answers to all your questions in one place.

It is natural to have questions when using korkya. From creating an account and depositing money via bKash or Nagad, to withdrawal timeframes, welcome bonus terms, cricket betting rules, and responsible gaming — this page provides detailed answers to the most common questions from Bangladeshi players. If you cannot find your question here, contact our 24/7 live chat directly.

First Steps

Account and Registration

Opening an account at korkya is straightforward. Visit our site and fill in the registration form — enter your mobile number, password, and the required details. Your account will be active within a few minutes. Right after registering, you can enjoy a 100% welcome bonus on your first deposit.

Yes, the minimum age to open an account at korkya is 21 years. Anyone under 21 is strictly prohibited from using this platform. You may be asked to verify your age during registration. This rule is strictly enforced to ensure responsible gaming.

No, only one account per person is allowed. Creating multiple accounts using the same mobile number, the same device, or the same payment method may result in those accounts being suspended. If you have any issue with your account, contact our support team directly.

Click the "Forgot password?" option on the login page. Enter your registered mobile number or email — a verification code will be sent to you. Enter the code and set a new password. If you have trouble completing the process, our live chat support team will help.

First make sure you are using the correct mobile number and password. Clear your browser cache and try again. If the problem persists, reset your password. If you still cannot log in, contact our 24/7 live chat — we will resolve it quickly.
Transactions

Deposits and Withdrawals

Money deposited via bKash is usually credited to your account instantly. Your balance updates as soon as the payment is confirmed. The minimum deposit amount is ৳300. In rare cases a network delay may add a few minutes, but most deposits are instant.

korkya supports Bangladesh's most popular mobile banking methods — bKash, Nagad, and Rocket. Deposits and withdrawals are available through all three methods. The minimum deposit amount for each method is ৳300.

The minimum deposit amount is ৳300 — this applies to all payment methods. The minimum withdrawal amount is ৳800. Before requesting a withdrawal, make sure your balance is at least this amount and that the wagering requirement for any bonus has been met.

Withdrawal processing at korkya typically takes just 5 to 30 minutes. Once a withdrawal request to bKash, Nagad, or Rocket is approved, the money reaches your mobile banking account very quickly. Delays are unlikely if your verification is already complete.

korkya itself does not charge any additional fees for deposits or withdrawals. However, bKash, Nagad, or Rocket may apply their own transaction fees if applicable — this is governed entirely by the respective mobile banking service's own policy. Check the official information of the relevant service for details.
World of Play

Games and How to Play

To bet on BPL matches at korkya, log in to your account and go to the cricket section. Choose the match and betting market you want — match winner, top batsman, total runs, and more. Check the odds before placing your bet. The minimum bet amount and other conditions are shown on the betting page.

Yes, korkya has a world-class live casino section. Live roulette, live blackjack, live baccarat, and many more games are available from top providers including Evolution Gaming and Ezugi. Play directly with real dealers — 24 hours a day, 7 days a week.

RTP (Return to Player) is the theoretical percentage of total wagers that a slot or casino game returns to players over the long term. For example, if a game has an RTP of 96%, it theoretically returns an average of ৳96 for every ৳100 wagered. However, this is an average across millions of rounds — results in a single session can vary considerably.

Absolutely. korkya is fully mobile-friendly. The site runs smoothly on mobile browsers on both Android and iOS devices. No separate app download is needed — just open your browser and start playing. Slots, live casino, and cricket betting are all available on mobile.

korkya only offers games from reputable providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others. These providers use internationally certified RNG (Random Number Generator) technology, which keeps every outcome completely random and impartial. Ensuring fair play is our commitment.
Special Offers

Bonuses and Promotions

After opening a new account at korkya, you will receive a 100% welcome bonus on your first deposit, up to ৳10,000. For example, depositing ৳1,000 gives you an extra ৳1,000 bonus — your total balance becomes ৳2,000. Depositing ৳22,000 or more gives you the maximum ৳10,000 bonus, making your total balance ৳32,000.

A wagering requirement is the number of times you need to place bets before you can withdraw bonus funds. The wagering requirement for korkya's welcome bonus is 15x. This means that if you receive a ৳1,000 bonus, you need to wager a total of ৳15,000 before withdrawing. Once the requirement is met, your winnings can be withdrawn easily.

korkya has four VIP tiers: Bronze (weekly cashback up to 0.2%), Silver (up to 0.4%), Gold (up to 0.6%), and Platinum (up to 0.8%). You can move up to higher tiers by playing regularly and enjoy higher cashback and special benefits.

korkya VIP members receive weekly cashback. Each week your cashback is calculated based on your net losses according to your VIP tier and credited to your account. The cashback amount increases as you play regularly and reach higher VIP tiers.

The applicability of a bonus depends on the terms of the specific offer. Generally, bonuses can be used on slots, live casino, and betting games, but the wagering contribution may differ for some games. Contact our live chat support for details about the terms of any specific bonus.
Security

Security and Responsible Gaming

Yes, korkya uses full SSL encryption technology. Your personal information, payment data, and transaction history are kept fully secure. We never share your information with third parties. Read our privacy policy for more details.

Responsible gaming means playing for entertainment, within a set budget, and without addiction. korkya helps raise player awareness, provides the ability to set limits, and offers the option for self-exclusion when needed. Our support team is always ready to help.

First, read our responsible gaming page. It contains information on self-exclusion, setting deposit limits, and accessing professional help. You can also contact our 24/7 live chat — our support team will assist you in Bengali. Remember, asking for help is the most courageous step.

Yes, korkya offers a self-exclusion option. If you want to take a break for a while, let our support team know. Your account can be temporarily deactivated for a set period. During this time it will not be possible to log in or make any transactions.

There are two main ways to contact korkya. The first is 24/7 live chat — for the fastest resolution. The second is email: [email protected] — for more detailed or complex issues. Bengali support is available through both channels.

Still have questions? Contact support

Our Bengali-speaking support team is ready to serve you 24 hours a day, 7 days a week.

Contact us via live chat